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Terms of Service

Effective Date: August 14, 2023
Last Updated: August 14, 2024

Introduction

Welcome to Petgrave.io ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website [www.petgrave.io] (the "Site") and any services, products, content, and features provided by Petgrave.io (collectively, the "Services"). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree with these Terms, you may not access or use the Site or Services.

1. Use of the Site and Services

1.1 Eligibility:
To use our Site and Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By using the Site or Services, you represent and warrant that you meet these eligibility requirements.

1.2 Account Registration:
Certain features of our Services may require you to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account.

1.3 Permitted Use:
You agree to use the Site and Services only for lawful purposes and in accordance with these Terms. You shall not use the Site or Services in any manner that could damage, disable, overburden, or impair our servers or interfere with any other party's use of the Site or Services.

2. Services and Content

2.1 Services Provided:
Petgrave.io provides consulting services, digital product development, and business intelligence solutions. The specific terms and conditions related to these services will be detailed in separate agreements between Petgrave.io and the client.

2.2 Content Ownership:
All content provided on the Site, including but not limited to text, graphics, logos, icons, images, and software, is the property of Petgrave.io or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on the Site without our express written permission.

2.3 User Content:
If you submit or post content on the Site, you grant Petgrave.io a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in any media. You represent and warrant that you have the rights to the content you submit and that such content does not violate these Terms.

3. Payments and Fees

3.1 Fees:
Certain Services offered by Petgrave.io may require payment. All fees for such Services will be specified at the time of purchase. By purchasing our Services, you agree to pay all fees and charges associated with the selected Service in accordance with the terms set forth at the time of purchase.

3.2 Payment Terms:
Payments must be made using the payment methods specified on the Site. You agree to provide accurate billing and payment information and authorize us to charge your payment method for the Services purchased.

3.3 Refunds:
Refunds for Services are subject to the terms outlined in the specific agreement between Petgrave.io and the client. Generally, fees for Services rendered are non-refundable.

4. Termination

4.1 Termination by You:
You may terminate your use of the Site and Services at any time by discontinuing access and use. If you have an account, you may delete your account by contacting us.

4.2 Termination by Us:
We reserve the right to terminate or suspend your access to the Site or Services, at our sole discretion, for any reason, including without limitation, if you breach these Terms. Upon termination, your right to use the Site and Services will immediately cease.

4.3 Effect of Termination:
Upon termination, all provisions of these Terms that by their nature should survive termination will survive, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

5. Disclaimers and Limitation of Liability

5.1 Disclaimers:
The Site and Services are provided "as is" and "as available" without any warranties of any kind, either express or implied. Petgrave.io does not warrant that the Site or Services will be uninterrupted, error-free, or free of viruses or other harmful components.

5.2 Limitation of Liability:
In no event shall Petgrave.io, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, lost profits, data, or use, arising out of or related to your use or inability to use the Site or Services, whether based on warranty, contract, tort, or any other legal theory, and whether or not we have been advised of the possibility of such damages.

6. Indemnification

You agree to indemnify, defend, and hold harmless Petgrave.io, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Site or Services, or your violation of these Terms.

7. Governing Law and Dispute Resolution

7.1 Governing Law:
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles.

7.2 Dispute Resolution:
Any disputes arising out of or relating to these Terms, the Site, or the Services shall be resolved through binding arbitration in accordance with the rules of the relevant association, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

8. Changes to the Terms

We reserve the right to modify or update these Terms at any time, and such changes will be effective upon posting on the Site. Your continued use of the Site or Services after any changes to these Terms constitutes your acceptance of the revised Terms.

9. Miscellaneous

9.1 Entire Agreement:
These Terms constitute the entire agreement between you and Petgrave.io regarding the use of the Site and Services and supersede any prior agreements.

9.2 Severability:
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

9.3 Waiver:
Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

Contact Us

If you have any questions about these Terms or our Services, please contact us at:

Email: hello@petgrave.io
Phone: +447927385255
Address: 105 Victoria Road, Middlesbrough, UK.

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